Skip to main content

Terms and Conditions

Terms and Conditions (Workshop Booking)

  1. Booking and Confirmation
    • All workshop bookings are subject to availability and must be confirmed upon receipt of payment.
    • A booking confirmation will be sent via email once payment has been successfully processed.
  2. Payment Terms
    • Full payment is required at the time of booking, unless otherwise specified.
    • Payments can be made via credit card, bank transfer, or other specified payment methods.
    • Invoices must be settled on the day of issuance.
  3. Cancellations by Participant
    • Cancellations made more than 10 business days before the scheduled workshop will receive a full refund, less any applicable processing fees.
    • Cancellations made within 5 business days of the workshop incur a 50% cancellation fee, but may be eligible for a credit to attend a future workshop if there are extenuating circumstances. Please email for terms.
    • No refunds or credits will be given for non-attendance without prior cancellation notice.
  4. Cancellations or Changes by Provider
    • We reserve the right to cancel or reschedule the workshop due to unforeseen circumstances, including but not limited to illness, insufficient registrations, or other force majeure events.
    • If we cancel the workshop, participants will be notified as soon as possible and offered either a full refund or the option to transfer to a rescheduled or alternative workshop.
  5. Transfers
    • Participants may transfer their booking to another person by providing written notice at least 7 business days before the workshop.
    • Transfers may be subject to a 10% processing fee.
  6. Workshop Content
    • Workshop content is subject to change at the provider’s discretion.
    • The content delivered during the workshop is for educational purposes only and should not be considered professional advice unless explicitly stated.
  7. Intellectual Property
    • All materials provided during the workshop are copyrighted and so for personal use only. Reproduction or redistribution of workshop materials without permission is prohibited.
  8. Liability
    • We are not liable for any personal injury, loss, or damage that may occur during the workshop unless it arises as a result of our negligence.
  9. Code of Conduct
    • All participants are expected to behave respectfully towards facilitators and other attendees. We reserve the right to remove any participant whose behaviour is deemed inappropriate without refund.

Refund Policy (Workshop Booking - Australia)

  1. Full Refunds
    • Full refunds are provided for cancellations made more than 10 business days before the workshop start date.
    • If the workshop is cancelled by us, participants will be offered either a full refund or the option to attend a rescheduled event.
  2. Partial Refunds
    • Cancellations made within 5 business days of the workshop may be eligible for a 50% refund or a credit towards a future workshop, subject to review.
  3. Non-Refundable Situations
    • Cancellations made less than 2 days before the workshop are non-refundable.
    • No refunds will be provided for non-attendance without prior cancellation notice.
  4. Refund Process
    • Refunds will be processed within 10 business days of receiving a cancellation notice.
    • Refunds will be issued via the original payment method.
  5. Credit for Future Workshops
    • If a participant is eligible for credit, the credit must be used within 6 months from the original workshop date.
  6. Please email our Customer Service Team at This email address is being protected from spambots. You need JavaScript enabled to view it. to make any adjustments to your enrolment or change of service.

Please note that photos may be taken at your workshop for marketing purposes. By accepting these terms and conditions you agree that your silhouette or partial image may be used for Wellness Wings marketing. All attempts will be made to ensure no full facial shots will be taken. Those who wish to opt out may request this by email.